Our Team · Biddeford, Maine
The people who will walk beside you
Clinicians, operators, and advocates, many in long-term recovery themselves, delivering world-class outpatient addiction treatment to Southern Maine, from acute care to ongoing recovery and beyond.
Confidential · Free benefits check · Answered 24/7
Accredited & Licensed
LegitScript Certified
Joint Commission Accredited
Maine DHHS Licensed
Psychology Today Verified
Leadership & clinical team
Get to know the team
Medical Reviewer
Benjamin Crocker, MD
Psychiatrist · Clinical Assistant Professor of Psychiatry, Tufts University School of Medicine
Dr. Crocker provides psychiatric oversight and medical review for Portland Treatment's clinical content and care standards. He earned his MD from The Ohio State University and completed residency and fellowship training at the University of Michigan and LAC+USC Medical Center.
Why it matters
A culture of authenticity, empowerment, and hope
Credentials matter, and this team has them. But what clients tell us they remember is how they were treated: like a person, not a case. Many of our staff are in recovery themselves, and that lived experience shapes everything from how admissions calls are answered to how treatment plans are built. When you walk through our doors in Biddeford, you're met by people who genuinely believe recovery is possible, because they've lived it, and because they watch it happen every day.
Insurance
In-network with almost every plan.
Portland Treatment is in-network with Anthem, UMR/UnitedHealthcare, Aetna, Harvard Pilgrim, Martin's Point, TRICARE and MaineCare, Cigna is our only out-of-network plan. In-network means contracted rates, lower coinsurance and no balance bill. We verify your benefits free, in minutes, with no obligation.
Free, confidential, no obligation
Or read the coverage guide for your plan, Anthem rehab coverage, Cigna rehab coverage, MaineCare rehab coverage and other accepted insurance plans.
Common questions
About our clinical team
- What credentials do Portland Treatment clinicians hold?
- Our clinical team includes Licensed Alcohol and Drug Counselors (LADC), Licensed Clinical Social Workers (LCSW), Certified Clinical Supervisors (CCS), and a board-certified psychiatrist who serves as medical reviewer. Many team members are also pursuing or hold advanced degrees in social work and psychology.
- Are any staff members in recovery themselves?
- Yes. Many of our leaders and clinicians have personal recovery experience, which shapes our culture of authenticity and hope. Lived experience is never a substitute for clinical training, but it helps our team meet clients with genuine empathy and understanding.
- Who leads the clinical team?
- Mackenzie Nickerson, LADC, CCS, serves as Clinical Supervisor, overseeing care quality, treatment planning, and clinical staff development. She is currently completing her master's in social work at the University of New England.
- Does a medical doctor review treatment plans?
- Dr. Benjamin Crocker, MD, a psychiatrist and Clinical Assistant Professor of Psychiatry at Tufts University School of Medicine, provides psychiatric oversight and medical review for Portland Treatment's clinical content and care standards.
- How do I meet my treatment team?
- You'll meet your primary therapist and clinical staff during your initial assessment and throughout your program. Our team works collaboratively, so you'll also interact with group facilitators, case coordinators, and support staff during your time in treatment.
Keep exploring
Related care at Portland Treatment
More about us
- About Portland Treatment
Who we are and how we practice in Southern Maine.
- Alumni program and recovery community
Ongoing connection, events and support after your program ends.
- Contact admissions
Call, message or verify coverage, answered 24/7.
How we treat
- Cognitive behavioral therapy (CBT)
Practical tools for the thoughts that drive use and relapse.
- Dialectical behavior therapy (DBT)
Distress tolerance and emotion regulation skills that hold up.
- Individual therapy in Biddeford
One-on-one counseling with the same clinician each week.
- Group therapy sessions
Small clinician-led groups with people in the same fight.
Programs
- Partial hospitalization program (PHP) in Biddeford
Our most structured day treatment, five days a week, home each night.
- Intensive outpatient program (IOP) in Southern Maine
Nine-plus clinical hours a week with day and evening tracks.
- Virtual IOP for anywhere in Maine
The same IOP curriculum by secure telehealth, statewide.
- Outpatient program (OP) for ongoing recovery
One to two sessions a week that fit around work and family.
Talk to someone who gets it
gets it
855-449-7674Answered 24 hours a day, 7 days a week. Free and confidential.